Want to rush your order so that it has a quicker turn around time to get to you or your friend faster? Please go to Rush My Order and add to your cart!
Congrats to the grad! Need a gift? They'll surely love this and get a kick out of it too! Glasses are made of glass. Other designs are available in the shop!
Care instructions are included with each glass and I always recommend hand washing (never soaking) your glasses to ensure that you receive the best results. Decals are made with a high quality outdoor gloss permanent adhesive vinyl.
Please note that all products in the SassyAndCo shop are hand-made, therefore there may be some slight variations within each item. Also, as each item is made to order please allow up to 5 business days for the item to be created. All items are shipped via USPS mail with delivery confirmation. Please allow 3-5 business days for delivery.
Don't hesitate to send me a message if you would like a customized item or if you have any questions about this product. I would love to accommodate all of your needs; no order is too small or too large. If you need a custom order, please send me a message and I will create a custom listing for you. Please message me and we will do our best to accommodate you!
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3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Current production time is upwards of 5 days once the item is placed (excluding weekends).
For the mugs and glasses, these items are customized with high quality, permanent vinyl. They are made to withstand normal use as well as hand washing. This is not to be confused with sublimation (a type of heat transfer printing).
For mugs, glasses, and hot plates, hand wash ONLY in cool, room temperature water. Always allow to air dry. NOT suitable for the dishwasher. Do not scrub the design. Clean with NON-abrasive sponges to prevents scratching. Do not clean with bleachers or cleansers containing chlorine. A care instruction card is sent with every order!
Yes, of course! I send out cards with packages when asked. Please let me know what to write in the card in "notes to seller" during checkout or you may even send me a message.
Please contact me within 5 days of the item being marked "delivered" with a photo of the broken product. We can discuss our options from there.
Please contact me immediately with the details. We will work together to resolve the issue. Please make sure you read the entire listing description. This will ensure expectations of color, size, material, etc. In CERTAIN cases, we may offer some sort of refund. Refunds do not include the cost of shipping.
Please contact me immediately (no later than 3 days within the date of delivery) so that I can do my best to resolve the issue!
Unfortunately, I will not be able to rectify certain situations when I am contacted later than 3 days after the date of delivery.
Don't worry! Please send us a message ASAP so I can resolve this issue for you! Unfortunately, if you realize after the item has already shipped, you will have to pay for your item to be shipped again (that is, if your item is indeed returned to me-- if not, a repurchase will be necessary! I can send you a coupon code for cases like these!).
Keep in mind, there may be a slight delay in delivery/processing time for those orders where you have inputted the incorrect address!
We are continuously working around the clock to get orders out to you and new items up on our Etsy page!
Do not worry- we will send you a design to choose from midway through the processing time (at approximately day 3 or 4)!
Please keep checking your Etsy messages, though! We are not responsible for delays in the processing time (or delivery time) when we are waiting for you to answer questions regarding your custom design!
Jul 6, 2020
It took a little longer to ship once it was dropped off at UPS but other than that SUPER cute cup! Made for the perfect gift
May 19, 2020
Looks great and arrived fast
May 15, 2020
Dec 30, 2018
Love it. Thank you!
Dec 19, 2018
Love love love this gift I purchased! The glass is a great size and very good quality, the monogramming was excellent and the response time was very good. Great customer service too! will definitely shop with Sassy & Co again!